Beginner
40 mins
Teacher/Student led
+80 XP
Teacher-led from the board — pupils need no device

When Something Goes Wrong Online

Take the sixty-second response desk: a situation is read out and your pair has one minute to say what happens next and in what order. The class scores every response against four criteria, then scores the desk as a whole and locks the order it will use.

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    1 - Start ~4 mins

    Illustration for StartKnowing what you should do is not the same as being able to do it while your heart is going.

    Today the room runs a response desk: two of you sit at the front, a situation is read out, and you get sixty seconds, out loud, to say what happens next and in what order. Everyone else scores that response against the same four things. Nobody gets marked as a person; it is the response that gets scored.

    Every situation you will hear is invented, so nothing that has happened to anyone in this room goes near the desk.

    2 - Examine and Discuss ~5 mins

    Illustration for Examine and discussHarmful situations online look different from each other: a mean message, a photo shared without permission, a stranger asking for details, an account pretending to be you. What they have in common is that there is always a next move, and you do not have to make it alone.

    These are the four things the class listens for in every response at the desk:

    • Did not engage. No reply, no hitting back, no arguing with the account.
    • Evidence before blocking. Screenshots, usernames, times, kept first. Block and the messages can be gone.
    • Used the tools. Block stops them reaching you. Report flags it to the app. Two different jobs.
    • Told someone who can actually act. A named person or route, not just "an adult".
    Watch the order

    Three of those four can happen in any order and still work. One cannot. Listen for which one, because it is the thing most responses today will get wrong.

    3 - Hands-on: the 60-second Response Desk ~16 mins

    Pairs take the desk in turn. The teacher reads a card. You get sixty seconds, out loud, to say what happens next and in what order.

    At the desk

    1. Listen to the card. You may take ten seconds with your partner before the clock starts.
    2. Say your response as a sequence: first, then, after that.
    3. Finish inside the minute, and do not worry if the clock beats you, because running out of time is part of it.

    Everyone else

    You are the scorers. For each response, mark the four criteria on the board in your notes: did not engage, evidence before blocking, used the tools, told someone who can act. One tick or one cross each. No names and no score for the pair, because you are scoring the response.

    If you are stuck at the desk

    Start with what you would not do. That is a real answer and it usually unlocks the rest.

    Interactive activity

    4 - Score the Desk ~8 mins

    Now score the desk as a whole. Not any one pair, but this class's responses, all of them together.

    For each of the four criteria, agree where the room landed: not yet, nearly, or there. Every one that is not at there needs a line saying what was actually missing, in your own words.

    Then lock the order

    Put the four moves in the order this class is going to use. One of them has to come before another or it does not work at all. Say which, and why.

    Last thing: for the next card that comes in, name who you would tell, a person or a route that can actually do something, not just "an adult".

    Score the desk

    5 - Make Sense ~4 mins

    Look at the four scores and the order you locked.

    You cannot control what arrives. You can control what you do in the next sixty seconds, and today you found out what that actually sounds like under a clock.

    Key point

    The order is not fussiness. Block first and the evidence can go with it, and then the person trying to help you has nothing to work with. Keep it, then block, then tell someone who can act.

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