Beginner
40 mins
Teacher/Student led
+80 XP
Teacher-led from the board. Pupils do not need a device, but can follow on one.

When Something Goes Wrong Online

Pairs take turns to answer an invented situation in sixty seconds: what they would do next, and in what order. The class scores every answer against four checks, then scores the answers as a whole and agrees the order it will use.

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    1 - Start ~4 mins

    Illustration for StartToday you will practise what to do when something goes wrong online.

    Pairs take turns at the front, in a 60-second challenge. Your teacher reads out a situation, and you have sixty seconds to say out loud what you would do, and in what order. Everyone else scores what the pair says, using four checks you will see next.

    Every situation is made up, and the class scores what each pair says, not the pair themselves.

    2 - Examine and Discuss ~5 mins

    Illustration for Examine and discussHarmful things online are not all the same, but you can always do something, and you never have to do it alone.

    Listen for these four checks:

    • They did not engage, so they did not reply or argue back.
    • They kept the evidence, like screenshots, usernames and times.
    • They used the tools. Block stops the person contacting you, and Report tells the app.
    • They told someone who can act, like a parent, their year head or the school's own route, which means the school's way of reporting.
    Watch the order

    One of these must come before another, and the class will work out which one later.

    3 - Hands-on: The 60-second Challenge ~16 mins

    When it is your pair's turn at the front:

    1. You can talk with your partner for ten seconds before the clock starts.
    2. Say what you would do in order, using words like "first", "then" and "after that".
    3. Try to finish within the minute, but do not worry if time runs out.

    When another pair is at the front, you score their response. Give it a tick or a cross in your notes for each of the four checks on the board. Write no names, because you are scoring the response.

    If you get stuck

    Start with what you would not do. That is a real answer, and it often helps you think of the rest.

    Scenario Cards

    4 - Score the Answers ~8 mins

    This step has one goal: as a class, agree what to do when something goes wrong online, and in what order.

    First, score the answers. Look at your ticks and crosses. For each of the four checks, decide as a class how today's answers did overall: Not yet, Nearly or There. Your teacher marks it in the activity below. If a check is not at There, say what was missing, for example "nobody said who they would tell".

    Then agree the order

    Put the four checks in order: which do you do first, second, third and last? One of them has to come before another. Think about what could happen to the messages if you block someone first, then say which comes first and why.

    If there is time, one more question: if another card came in, who would you tell? Name someone who can help, such as your year head, or the school's own way of reporting.

    Score the answers

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