Welcome back. Before we dive into today's lesson, scroll back in your portfolio to your Market Research page from the last lesson and have a quick look at the answers you collected from real people for homework.
Take 2 minutes to think about:
Didn't get to ask anyone for homework? No problem for today — flip back to your Customer Persona page and use that as a stand-in. You'll just need to fill the gap in your real survey before next lesson's budgeting work.
Today you're going to take everything you've learned about your customer and pour it onto one page: the Business Model Canvas. It's nine boxes that together tell the whole story of your business — who your customer is, what you offer them, how they find you, how you make money, what it costs you, and what makes you better than the alternative they're already using. By the end of the lesson, you'll have one in your portfolio.
Five ideas sit underneath the Business Model Canvas. Get these straight and the worksheet later will feel like filling in the obvious answers; skip them and you'll stare at nine empty boxes.
| Concept | Why it matters | Example |
|---|---|---|
| Business Model Canvas — a one-page grid that captures the nine moving parts of how a business creates value, delivers it, and makes money | At one glance you (and any teacher, parent or investor reading it) can see whether the parts of your business fit together. A long written plan hides contradictions; a canvas surfaces them. | Stripe's early canvas would have shown developers building online shops as the segment, seven lines of code as the value proposition, and a percentage of every transaction as the revenue stream — the whole company on one page |
| Value Proposition — the specific reason a customer picks you instead of the alternative they already use | If you can't write a sharp value proposition, your customer can't either. They'll just keep doing what they already do, which usually means not buying from you. | Supermac's value proposition for an Irish family at a motorway Plaza is "an Irish-owned stop with curry chips you can't get at McDonald's", not just "fast food" |
| Customer Segments — the specific group(s) of people you're building your offer for | "Everyone" is not a segment, and a value proposition aimed at everyone usually lands with nobody. A real segment shares both a problem AND a way you can reach them. | For a TY hot chocolate stall at GAA matches, "cold parents at under-14 hurling on a January Saturday" is a real segment — they share the problem (cold) and the channel (the same pitch every Saturday) |
| Revenue Streams vs Cost Structure — the two financial sides of the canvas: money in vs money out | A canvas that's strong on value but vague on these two boxes is a hobby, not a business. You'll work out the real numbers in your Budget Sheet next lesson — but the canvas is where you first name them. | A school-yard smoothie stall has revenue from €3-a-cup sales and a loyalty card, and costs in fruit, cups, blender hire and a slot in the yard |
| The Alternative — what your customer does TODAY instead of buying from you (a competitor, a substitute, or simply "doing nothing") | Naming the alternative honestly forces you to answer the hardest question: am I genuinely better than what they already do? If you can't beat "doing nothing", you don't have a business yet. | For the GAA hot chocolate stall, the alternative isn't another stall — it's parents buying a cold can from the club shop, or just going thirsty for the match. "Warm in 30 seconds beats cold-or-nothing" is a real differentiator |
The five concepts above are the deeper ideas. The canvas itself has nine boxes, and you'll be asked to fill in all of them later. Here's a one-line preview of what each box captures, so you know what kind of thinking belongs in each one before you see the Supermac's example:
| Box | What it captures |
|---|---|
| Customer Segments | WHO exactly is this for? Which specific group of people with which specific problem? |
| Value Proposition | WHAT do you offer them that makes them choose you over the alternative? |
| Channels | HOW does your value reach the customer? Where do they first hear about you, and where do they actually buy? |
| Customer Relationships | How do customers expect to interact with you? Friendly chat at a stall? Self-service? Online DMs? A loyalty card? |
| Revenue Streams | How does money flow IN? Price per unit, bundles, sponsorship, subscriptions? |
| Key Resources | What do you need to OWN or have access to? Equipment, recipes, a brand name, starter cash. |
| Key Activities | What do you need to DO repeatedly for the business to work? Producing, marketing, serving. |
| Key Partners | WHO outside the business do you need? Suppliers, sponsors, the local club, a parent with a van. |
| Cost Structure | What does it COST to run this? Fixed costs (paid once) and variable costs (paid every sale). |
Up next: you'll see all nine of these boxes worked through on a real canvas for a business you already know, in the canonical grid shape they're always drawn in. Then you'll fill in your own.
Before you fill in a canvas for your own mini-business, let's look at one for a business you already know — Supermac's. Read the background, study the nine-box grid showing how the canvas actually looks on a page, then answer the two analysis questions at the bottom. This is the only worked example you'll see, so take it slowly.
Now it's your turn. Take everything you know about your mini-business — the Customer Persona you built earlier, the survey answers you collected from real people on your Market Research page, and the idea you locked in — and pour it into a single one-page canvas. By the end of this step, the centrepiece of your Mini Business Portfolio is in place.
How to stage the 22 minutes:
Pay extra attention to the Value Proposition + The Alternative box — that's where you'll do the new piece of thinking for this lesson. Name the main alternative your customer uses today (a specific competitor, a substitute product or service, or simply "doing nothing about it"), and write one line on why your mini-business is the better choice. If you can't answer that honestly, don't fudge it — that's a signal to come back to your idea before next lesson.
The form auto-saves as you go.
Pick a different customer segment your mini-business could also serve, and write ONE new value proposition for them. For example, if your hot chocolate stall serves cold parents, what could you also offer to cold referees waiting between matches? What changes about your offer? Write your second value proposition in the Customer Relationships or Channels box notes, or jot it underneath your canvas — this is what real businesses do when they grow: one canvas per segment.
Digital Worksheet (BusinessModelCanvas): Students complete this directly in the lesson. Their responses auto-save as they type — no printing required.